{"id":4464,"date":"2021-05-24T07:09:25","date_gmt":"2021-05-24T04:09:25","guid":{"rendered":"https:\/\/attractionsfactory.com\/warranty-service"},"modified":"2026-08-10T16:35:51","modified_gmt":"2026-08-10T13:35:51","slug":"garantie-et-service-apres-vente","status":"publish","type":"page","link":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente","title":{"rendered":"Garantie et service apr\u00e8s-vente"},"content":{"rendered":"<p>Cette garantie couvre l&rsquo;\u00e9quipement fabriqu\u00e9 et livr\u00e9 par <strong>ATTRACTIONS FACTORY<\/strong>. La dur\u00e9e de la garantie est indiqu\u00e9e sur le certificat du produit.<\/p>\n<p>Si le probl\u00e8me persiste, veuillez d\u00e9crire le probl\u00e8me et l&rsquo;envoyer \u00e0 notre adresse e-mail : <strong>info@attractionsfactory.com<\/strong><\/p>\n<p>Dans votre r\u00e9clamation, veuillez d\u00e9crire le d\u00e9faut en d\u00e9tail et fournir vos coordonn\u00e9es : pr\u00e9nom, deuxi\u00e8me pr\u00e9nom (le cas \u00e9ch\u00e9ant) et nom de famille, num\u00e9ro de mobile, adresse compl\u00e8te (avec code postal).<\/p>\n<p>\u26a0\ufe0f Veuillez noter : une copie de la demande de service doit \u00eatre incluse dans le colis avec l&rsquo;\u00e9quipement que vous envoyez !<\/p>\n<p><strong>Conditions de garantie<\/strong><\/p>\n<ul>\n<li>\u2666\ufe0e Pendant toute la dur\u00e9e de la garantie, le client a droit au service de garantie chez <strong>ATTRACTIONS FACTORY (Varsovie)<\/strong>. Le client prend en charge les frais de livraison ainsi que le co\u00fbt des pi\u00e8ces suppl\u00e9mentaires n\u00e9cessaires \u00e0 la r\u00e9paration.<\/li>\n<li>\u2666\ufe0e Si un d\u00e9faut de fabrication est identifi\u00e9 dans la semaine suivant la r\u00e9ception de l&rsquo;\u00e9quipement, le fabricant r\u00e9parera le d\u00e9faut gratuitement et prendra en charge les frais de livraison.<\/li>\n<li>\u2666\ufe0e Avant d&rsquo;utiliser l&rsquo;\u00e9quipement, veuillez lire les instructions sur notre site web. Lors de l&rsquo;achat, assurez-vous que tous les composants sont inclus et en bon \u00e9tat de fonctionnement. Un d\u00e9faut de fabrication se r\u00e9v\u00e9lera d\u00e8s la premi\u00e8re semaine d&rsquo;utilisation.<\/li>\n<li>\u2666\ufe0e Le fabricant garantit que l&rsquo;ensemble est conforme \u00e0 tous les param\u00e8tres techniques lorsqu&rsquo;il est utilis\u00e9 correctement.<\/li>\n<li>\u2666\ufe0e En cas de panne caus\u00e9e par le client (dommage physique, utilisation incorrecte, exposition \u00e0 la pluie, \u00e0 la neige ou \u00e0 l&rsquo;humidit\u00e9 affectant l&rsquo;\u00e9lectronique), la r\u00e9paration sera tout de m\u00eame effectu\u00e9e, mais aux frais du client (pi\u00e8ces suppl\u00e9mentaires + livraison).<\/li>\n<li>\u2666\ufe0e Les consommables non couverts par la garantie comprennent : boutons, c\u00e2bles, micro-interrupteurs, capteurs infrarouges et piles. Les dommages physiques ne sont pas non plus couverts par la garantie.<\/li>\n<\/ul>\n<p>Si vous rencontrez un probl\u00e8me, veuillez contacter nos sp\u00e9cialistes du support technique par t\u00e9l\u00e9phone ou par e-mail. Ils vous aideront \u00e0 diagnostiquer le d\u00e9faut, \u00e0 proposer une solution, ou vous demanderont de remplir le formulaire de demande de garantie.<\/p>\n<p><strong>Conditions suppl\u00e9mentaires<\/strong><\/p>\n<ul>\n<li>\u2666\ufe0e Les dommages au rev\u00eatement et les rayures survenant lors de l&rsquo;utilisation ne sont pas couverts par la garantie.<\/li>\n<li>\u2666\ufe0e L&rsquo;\u00e9quipement re\u00e7u dans le cadre du service de garantie n&rsquo;est pas seulement r\u00e9par\u00e9, mais fait \u00e9galement l&rsquo;objet d&rsquo;une modernisation (remplacement des c\u00e2bles, diagnostic complet). Dans certains cas, une mise \u00e0 niveau vers de nouvelles cartes de circuits est possible. Le co\u00fbt de la modernisation repr\u00e9sente environ 50 % du prix des composants \u00e9lectroniques.<\/li>\n<li>\u2666\ufe0e Un kit de r\u00e9paration (jeu de pi\u00e8ces d\u00e9tach\u00e9es) est fourni gratuitement.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cette garantie couvre l&rsquo;\u00e9quipement fabriqu\u00e9 et livr\u00e9 par ATTRACTIONS FACTORY. La dur\u00e9e de la garantie est indiqu\u00e9e sur le certificat du produit. Si le probl\u00e8me persiste, veuillez d\u00e9crire le probl\u00e8me et l&rsquo;envoyer \u00e0 notre adresse e-mail : info@attractionsfactory.com Dans votre r\u00e9clamation, veuillez d\u00e9crire le d\u00e9faut en d\u00e9tail et fournir vos coordonn\u00e9es : pr\u00e9nom, deuxi\u00e8me pr\u00e9nom [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":4465,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-company_mission.php","meta":{"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-4464","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie et service apr\u00e8s-vente - Attractions Factory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie et service apr\u00e8s-vente - Attractions Factory\" \/>\n<meta property=\"og:description\" content=\"Cette garantie couvre l&rsquo;\u00e9quipement fabriqu\u00e9 et livr\u00e9 par ATTRACTIONS FACTORY. La dur\u00e9e de la garantie est indiqu\u00e9e sur le certificat du produit. Si le probl\u00e8me persiste, veuillez d\u00e9crire le probl\u00e8me et l&rsquo;envoyer \u00e0 notre adresse e-mail : info@attractionsfactory.com Dans votre r\u00e9clamation, veuillez d\u00e9crire le d\u00e9faut en d\u00e9tail et fournir vos coordonn\u00e9es : pr\u00e9nom, deuxi\u00e8me pr\u00e9nom [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente\" \/>\n<meta property=\"og:site_name\" content=\"Attractions Factory\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-10T13:35:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/09\/support.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"886\" \/>\n\t<meta property=\"og:image:height\" content=\"560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente\",\"url\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente\",\"name\":\"Garantie et service apr\u00e8s-vente - Attractions Factory\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/attractionsfactory.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/support.jpg\",\"datePublished\":\"2021-05-24T04:09:25+00:00\",\"dateModified\":\"2026-08-10T13:35:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente#primaryimage\",\"url\":\"https:\\\/\\\/attractionsfactory.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/support.jpg\",\"contentUrl\":\"https:\\\/\\\/attractionsfactory.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/support.jpg\",\"width\":886,\"height\":560},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\\\/garantie-et-service-apres-vente#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie et service apr\u00e8s-vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#website\",\"url\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\",\"name\":\"Attractions Factory\",\"description\":\"Attractions Factory - Official Website\",\"publisher\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/attractionsfactory.com\\\/fr?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#organization\",\"name\":\"Attractions Factory\",\"url\":\"https:\\\/\\\/attractionsfactory.com\\\/fr\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/attractionsfactory.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-logo_black-1.jpg\",\"contentUrl\":\"https:\\\/\\\/attractionsfactory.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-logo_black-1.jpg\",\"width\":500,\"height\":96,\"caption\":\"Attractions Factory\"},\"image\":{\"@id\":\"https:\\\/\\\/attractionsfactory.com\\\/fr#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Garantie et service apr\u00e8s-vente - Attractions Factory","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente","og_locale":"fr_FR","og_type":"article","og_title":"Garantie et service apr\u00e8s-vente - Attractions Factory","og_description":"Cette garantie couvre l&rsquo;\u00e9quipement fabriqu\u00e9 et livr\u00e9 par ATTRACTIONS FACTORY. La dur\u00e9e de la garantie est indiqu\u00e9e sur le certificat du produit. Si le probl\u00e8me persiste, veuillez d\u00e9crire le probl\u00e8me et l&rsquo;envoyer \u00e0 notre adresse e-mail : info@attractionsfactory.com Dans votre r\u00e9clamation, veuillez d\u00e9crire le d\u00e9faut en d\u00e9tail et fournir vos coordonn\u00e9es : pr\u00e9nom, deuxi\u00e8me pr\u00e9nom [&hellip;]","og_url":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente","og_site_name":"Attractions Factory","article_modified_time":"2026-08-10T13:35:51+00:00","og_image":[{"width":886,"height":560,"url":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/09\/support.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente","url":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente","name":"Garantie et service apr\u00e8s-vente - Attractions Factory","isPartOf":{"@id":"https:\/\/attractionsfactory.com\/fr#website"},"primaryImageOfPage":{"@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente#primaryimage"},"image":{"@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente#primaryimage"},"thumbnailUrl":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/09\/support.jpg","datePublished":"2021-05-24T04:09:25+00:00","dateModified":"2026-08-10T13:35:51+00:00","breadcrumb":{"@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente#primaryimage","url":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/09\/support.jpg","contentUrl":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/09\/support.jpg","width":886,"height":560},{"@type":"BreadcrumbList","@id":"https:\/\/attractionsfactory.com\/fr\/garantie-et-service-apres-vente#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/attractionsfactory.com\/fr"},{"@type":"ListItem","position":2,"name":"Garantie et service apr\u00e8s-vente"}]},{"@type":"WebSite","@id":"https:\/\/attractionsfactory.com\/fr#website","url":"https:\/\/attractionsfactory.com\/fr","name":"Attractions Factory","description":"Attractions Factory - Official Website","publisher":{"@id":"https:\/\/attractionsfactory.com\/fr#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/attractionsfactory.com\/fr?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/attractionsfactory.com\/fr#organization","name":"Attractions Factory","url":"https:\/\/attractionsfactory.com\/fr","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/attractionsfactory.com\/fr#\/schema\/logo\/image\/","url":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/10\/cropped-logo_black-1.jpg","contentUrl":"https:\/\/attractionsfactory.com\/wp-content\/uploads\/2025\/10\/cropped-logo_black-1.jpg","width":500,"height":96,"caption":"Attractions Factory"},"image":{"@id":"https:\/\/attractionsfactory.com\/fr#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/pages\/4464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/comments?post=4464"}],"version-history":[{"count":2,"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/pages\/4464\/revisions"}],"predecessor-version":[{"id":4467,"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/pages\/4464\/revisions\/4467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/media\/4465"}],"wp:attachment":[{"href":"https:\/\/attractionsfactory.com\/fr\/wp-json\/wp\/v2\/media?parent=4464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}